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Privacy Policy


At MARIO-TRADE.COM  ("MARIO-TRADE.COM"), we are committed to protecting the privacy and security of our customers and site visitors, including you. The MARIO-TRADE.COM team members are customers themselves, both of MARIO-TRADE.COM and other Internet sites.  We therefore fully appreciate and respect the importance of data privacy and. security on the Internet.


We believe you should feel both informed and empowered when it comes to our handling and usage of your information. This notice therefore explains:


  • what information we collect when you’re using any MARIO-TRADE.COM website or app, or when you’re communicating with us;
  • why we collect that information;
  • how we may then use that information;
  • how we share that information;
  • how long we keep your information, and how we protect it whilst we have it;
  • what we won’t do with your information; and
  • what choice and options you have to control your information


So you only need to look in one place to find out all you need to know, this notice covers all MARIO-TRADE.COM websites, apps and services. That includes the MARIO-TRADE.COM site, all our international sites, the MARIO-TRADE.COM mobile site, the MARIO-TRADE.COM iOS and Android applications, MARIO-TRADE.COM Marketplace and its app (“Marketplace”), MARIO-TRADE.COM’ platform technology, and all other MARIO-TRADE.COM websites, apps, developer platforms and other products and services (collectively “MARIO-TRADE.COM” or the “Services”).


Because we’re an online fashion destination, the wording does have to get a little technical at times.  But we’ve done our best to try to explain things as clearly as we can.  We’re unlikely to have done this perfectly though, so we’re always happy to take any questions, comments or suggestions relating to this notice.  Just contact our Customer Care team if you’d like to discuss this with us.




Our over-arching data principles


Everything we do relating to your information is covered by the following over-arching data principles:


  • Your information belongs to you, not us – you should be able to control it, and you should know about, and be comfortable with, everything that we do with your information;




  • We will only collect, keep, use and share your information either (a) for genuine business purposes that we’ve explained clearly to you and that you haven’t objected to, or (b) where we’re legally required to do so – and as soon as those purposes have been fully achieved, we will delete your information;




  • We will be as clear and open as we can with you on what information we collect, why we collect it and how we use it, so you are informed and able to make decisions to control your information in the ways you’re comfortable with;




  • As long as we have your information, we will keep it up to date and protect it as if it was our own sensitive information, using appropriate security safeguards, having kept on top of and appropriately taken into account the latest industry standards and best practice.




How do we collect information about you?


In any interaction you may have with Mario Trade, we collect information in three possible ways:


1. When you directly give it to us (“Directly Provided Data”)


When you sign up for our site, or any time you visit Mario Trade, or purchase our products, or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes, or clicking on active buttons on our side, like ‘Add to Bag’.  All this information requires a direct action by you at that time in order for us to receive it.


2. When you give us permission to obtain from other accounts (“User Authorised Data”)


Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services.  For example, social media is an important part of how Mario Trade interacts with our customers.  In using social media (e.g. by signing onto Mario Trade using your Facebook or Twitter log-in), you may give us permission to access your information in that social media channel or in other services.  So, if you did choose to link your Facebook or Twitter account to Mario Trade, this would enable us to obtain information and content from those accounts.  Or if you’re using Mario Trade on your mobile, you can also choose to provide us with location data.  The information we obtain from those services does depend on your settings for that service or their privacy policies.  So you should always regularly check what those are. 


3. When our systems collect information or data as you use our websites or apps, or use websites or apps that are connected to Mario Trade (“System Collected Data”)


These days, whenever you use a website, app, or other Internet service, there’s certain information that gets created and recorded automatically by the IT systems necessary to operate that site, app or service. The same is true when you use our websites, apps and services.  For example:


(a)   when accessing Mario Trade, we use “cookies” (a small text file sent by your computer each time you visit our website, unique to your Mario Trade account or your browser) to make it easier for you to use Mario Trade, improve your shopping experience with us or so we can record log data relating to the pages you viewed and activities you carried out during your visit.  For example, we may use cookies to store your language preferences or other Mario Trade settings, so you don‘t have to set them up every time you visit Mario Trade.  These cookies may be “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser deletes them). Some of the cookies we use are directly associated with your Mario Trade account (relating to things like the email address you gave us), and other cookies are not.  There are more details on our cookie usage below; or


(b)   In addition, the type of device you’re using to access Mario Trade and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened. What information we can be provided with depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.